Rx Returns

Ark provides pharmacies, hospitals and healthcare providers with a fully integrated pharmaceutical (Rx) returns solution. Our operations protocol is driven by a combination of technology and people skills all geared towards total client satisfaction, with a simple, single focus: elevate the customer service bar within our industry as to consistently exceed our clients’ expectations.

Contact a Rx Returns Associate to learn more about our Rx Returns Services including our revolutionary SmartPay+ Cash Pay Program

Rx To-Go

Sweep, ship, done: Ark’s Rx To-Go is all about convenience, without compromise. Complete your sweep, when you choose, then ship it to our facility using our prepaid labels. Within 48 hours of receiving your package, we complete our Q/A (quality and accuracy) checks, process your returns and generate your reports… It is really that simple. Pharmacies enrolled in our SmartPay+ Cash Pay Program receive payment within (5) business days of processing along with copies of all their reports. For those not enrolled in our program manufacturers’ check or credit should arrive by mail within (30) days.

Ark Site Sweep

Ark Site Sweep takes the guess work out of your rx returns. A team of technicians are deployed to your site to conduct an in-depth sweep of current inventory. Once done, your reports are generated and products are packaged and carted away. The Ark team lead will make him/herself available to review your reports and address any questions or concerns you may have about the site service. For those not enrolled in our revolutionary SmartPay+ Cash Pay Program we are happy to discuss your options regarding manufacturer payments or credits, should you require additional clarity. Our goal is to keep you fully informed and  as we strive to exceed your expectations.

Waste Disposal + Management

The reverse supply chain encompasses more than viable returnable products. Some items, categorized as RCRA hazardous, sometime make their way into the supply chain. Problem is, reverse distributors are not equipped to handle RCRA products, since they are not licensed as a TSDF (Treatment Storage and Disposal Facility). Ark, through a strategic affiliate, correctly processes hazardous waste per the EPA requirements. We ensure your pharmacy or practice stay clear of EPA violations. We also keep you informed of any changes that may affect your compliance.

Maintain your piece of mind and confidence by allowing Ark to address your waste disposal and management.

Schedule a Waste Disposal Pickup

Recall Product Management

When it comes to manufacturer recalls, timing and organization is everything. Busy pharmacists have limited time to sort through various manufacturers recall paperwork and products. However this, tedious task, is essential in ensuring maximum credits are received. Ark makes the process effortless by seamlessly integrating this essential function into your processes protocol. Recall product management is the solution to staying abreast with manufacturer recalls and processing returns within the allotted timeframe; thereby ensuring maximum credits.

Contact a Rx Returns Associate

Maintain your piece of mind and confidence by allowing Ark to address your waste disposal and management.

Schedule a Waste Disposal Pickup

Inventory Management

Our inventory management services help pharmacies keep an accurate perpetual inventory. The data derived from this service  clearly identifies inventory that is slow to move or not moving at all as well as your top sellers. With this information sales patterns can be derived and used to alter buying patterns to maximize profits and cash flow. Our inventory management service literally allows every purchasing dollar to work harder.

Contact a Rx Returns Associate